This pii_passport_a68d0898d335cbb9 error occurs when you are using your Microsoft Outlook email client. Let’s learn how to fix this [pii_passport_a68d0898d335cbb9] error when using email. This error might also sometimes read as [pii_pn_60bd665eea55fbf4] error on your Windows system.
Why the [pii_passport_a68d0898d335cbb9] Error occurs?
This error occurs when there is a problem with Outlook or other Email client.
How To Fix pii_passport_a68d0898d335cbb9 error
Here are the things you can do to fix the error.
1. Update Outlook to the latest Version
If you are using an older version of Outlook app, download the latest version and update it.
Clear your system cache and cookies in memory by restarting your computer.
3. Close Multiple Accounts used on email.
If you are using multiple accounts, try to close an account and use only one at a time. This fixes the error most of the time.
4. Uninstall and Reinstall Outlook
If none of the above methods work, then you have to uninstall Outlook email client and reinstall it again so that you can set up your email accounts again properly.
5. Use Windows Trouble Shooter to fix Outlook Error
Now open the Windows troubleshooter by going to Settings application. Go to Update and Security option and choose the Troubleshoot option as shown in the screenshot below.

Now run the troubleshooter to fix the passport email error code issue.
I hope you were able to fix the [pii_passport_a68d0898d335cbb9] email error code using our steps. Do let us know in the comments below if you are still facing the issue.

He is the founder of howtodoninja.com and is an experienced tech writer and a cybersecurity enthusiast with a passion for exploring the latest technological advancements. He has 10 years of experience in writing comprehensive how-to guides, tutorials, and reviews on software, hardware, and internet services. With an interest in computer security, he strives to educate users by writing content on how to use technology, and how to also protect their smart devices and personal data from cyber threats. He currently uses a Windows computer, and a Macbook Pro, and tests hundreds of Android phones for writing his reviews and guides.