What Is helpctr.exe? Is It A Virus Or Malware? Remove?

What is helpctr.exe?

helpctr.exe is an executable exe file which belongs to the Microsoft Help and Support Center process which comes along with the Microsoft Windows Operating System Software developed by Microsoft Windows Operating System software developer.

If the helpctr.exe process running in the Windows Operating system is important, then you should be careful while deleting it. Sometimes helpctr.exe process might be using CPU or GPU too much. If it is malware or a virus, it might be running in the background without you knowing it.

The .exe extension of the helpctr.exe file specifies that it is an executable file for Windows Operating Systems like Windows XP, Windows 7, Windows 8, and Windows 10.

Malware and viruses are also transmitted through exe files. So we must be sure before running any unknown executable file on our computers or laptops.

Now we will check if the helpctr.exe file is a virus or malware. Whether it should be deleted to keep your computer safe? Read more below.

Is helpctr.exe safe to run? Is it a virus or malware?

Let’s check the location of this exe file to determine whether this is legit software or a virus. The location of this file and dangerous rating is.

File Location / Rating: C:Windowspchealthhelpctrbinaries

To check whether the exe file is legit you can start the Task Manager. Then click on the columns field and add Verified Signer as one of the columns.

Now, look at the Verified Signer value for helpctr.exe process if it says “Unable to verify” then the file may be a virus.

File Name helpctr.exe
Software Developer Microsoft Windows Operating System
File Type EXE
File Location C:Windowspchealthhelpctrbinaries
Software Microsoft Windows Operating System


Over All Ratings for helpctr.exe : 4/5

Next, check the developer of helpctr.exe. If the developer of the software is legitimate, then it is not a virus or malware. If the developer is not listed or seems suspicious, you can remove it using the uninstall program.

Based on our analysis, we have displayed our result of whether this helpctr file is a virus or malware below.

Is helpctr.exe A Virus or Malware: helpctr.exe is not a Virus.

How to check if helpctr.exe is a security issue?

We also recommend using the Security task manager application to find which processes are unwanted in your Windows computer and can be a security issue. Here is how you can find whether helpctr.exe is a security threat using the Security Task Manager application.

  1. Download the Security Task Manager application and install it on your computer.
  2. Run it as administrator. It will now show all the applications that are running on your computer.
  3. Now it will show the Rating, file location, company, and product name for each process.
  4. Now click on the rating column to sort based on ratings.
  5. You will now see which process has the worst rating easily so can decide helpctr.exe is given a bad rating or not easily.
  6. You will also find whether the helpctr.exe process is important or not with this feature. Here is a screenshot of the software running on our windows computer.

How To Remove or Uninstall helpctr.exe

To remove helpctr.exe from your computer do the following steps one by one. This will uninstall helpctr.exe if it was part of the software installed on your computer.

  1. If the file is part of a software program, then it will also have an uninstall program. Then you can run the Uninstaller located at directory like C:Program Files>Microsoft Windows Operating System>Microsoft Windows Operating System >Microsoft Help and Support Center> helpctr.exe_uninstall.exe.
  2. Or the helpctr.exe was installed using the Windows Installer then to uninstall it Go to System Settings and open Add Or Remove Programs Option.
  3. Then Search for helpctr.exe or the software name Microsoft Windows Operating System in the search bar or try out the developer name Microsoft Windows Operating System.
  4. Then click on it and select the Uninstall Program option to remove helpctr.exe file from your computer. Now the software Microsoft Windows Operating System program along with the file helpctr.exe will be removed from your computer.

Frequently Asked Questions

How do I stop helpctr.exe process?

In order to stop the helpctr.exe process from running you either have to uninstall the program associated with the file or if it’s a virus or malware, remove it using a Malware and Virus removal tool.

Is helpctr.exe a Virus or Malware?

As per the information we have the helpctr.exe is not a Virus. But a good file might be infected with malware or a virus to disguise itself.

Is helpctr.exe causing High Disk Usage?

You can find this by opening the Task Manager application (Right-click on Windows Taskbar and choose Task Manager) and clicking on the Disk option at the top to sort and find out the disk usage of helpctr.exe.

Is helpctr.exe causing High CPU Usage?

You can find this by opening the Task Manager application and finding the helpctr process and checking the CPU usage percentage.

How to check GPU Usage of helpctr.exe?

To check helpctr.exe GPU usage. Open the Task Manager window and look for the helpctr.exe process in the name column and check the GPU usage column.

I hope you were able to learn more about the helpctr.exe file and how to remove it. Also, share this article on social media if you find it helpful.

Let us know in the comments below if you face any other helpctr.exe related issues.

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