FIX Make sure OneDrive is running on your PC, then try again message (Windows 10)

Why this OneDrive error occurs?

You might come across this Can’t Open File, Make sure OneDrive is running on your PC, then try again message on your Windows 10 computer, when you’ve synced multiple devices to the same OneDrive. Let’s learn how to resolve this using the following methods. 

How to Fix We can’t open this file right now, Make sure OneDrive is running on your PC, then try again Error

Make sure you’re logged in OneDrive with correct account

A few of the preliminary facts that you must ensure are: you must be logged in to the OneDrive using the correct Microsoft account. It must include a configured password. Also, your drive must have enough space to store and sync files. Mostly your OneDrive would be on your C drive. However, wherever you’ve placed it initially, you can always change the location (if you are running out of space in that initial place). 

  • Open the Notification bar on your Windows 10 computer. Here, you will find the OneDrive icon on the far right of the taskbar.
  • Right-click on the icon and click on Settings.
  • Go to Accounts > Unlink this PC.
  • Login with the right credentials.
  • Select a new location and Sync once again. 

Update Microsoft OneDrive App

Sometimes if the OneDrive app is outdated it will cause this Make sure OneDrive is running on your PC, then try again message error. To update the Onedrive app open the Microsoft Store and search for OneDrive and click on Update button.

Turn off Files-on-Demand option

Sometimes the “Files-On-Demand feature is turned on”. You must turn it OFF and check if the sync works properly now.

  • You will find the OneDrive icon on the far right of the taskbar.
  • Right-click on the icon and click on Settings.
  • Next, uncheck/unselect the “Save space and download files as you use them” feature.
  • Press OK. 

OneDrive Troubleshooter

In case the above two basic methods don’t help, you must once run the OneDrive Troubleshooter before moving on to the other solutions below. This will help you under most circumstances. 

Logout OneDrive

You can logout from OneDrive, and then re-login from the start menu and make a fresh sync. For doing so, you must go to the OneDrive icon on the far right of the taskbar, right click, go to settings, then click on “Close OneDrive” option. See if this works, else move on to the next solution. 

Enable OneDrive configuration to start at computer startup

To enable OneDrive configuration doing the following steps.

  • You will find the OneDrive icon on the far right of the taskbar.
  • Right-click on the icon and click on Settings.
  • Now, check (if not already checked) the Start OneDrive automatically when I sign in to Windows option.
  • Press OK.

Reset OneDrive

Sometimes all that is required is resetting the OneDrive to make it free of any unwanted memory, temporary settings, or just a fresh start. Default settings must work well under most circumstances. You must go to Start and type Run. Now in the run box, execute the command:

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

OneDrive would re-appear after disappearing in a minute or two, but if it doesn’t, you can execute:

%localappdata%\Microsoft\OneDrive\onedrive.exe

Reinstall OneDrive

To re-install OneDrive, make an uninstall, invoke the Run box, by Windows key + R  or Start and type Run. Execute the following commands.

%LOCALAPPDATA%\Microsoft\OneDrive\

Now at the location, you must run the installer for OneDrive. 

If nothing of the above works, or if the OneDrive icon is still missing from the system tray altogether, you must uninstall, and then reinstall after making a fresh download from onedrive.live.com. 

I hope you were able to fix the Make sure OneDrive is running on your PC error with the help of our tutorial. Do let us know your valuable comments below.

About The Author: Gowtham V is a tech blogger and founder of HowToDoNinja.com who is an expert in Technology & Software and writes awesome How-To Tutorials to help people online. He has 5 years of experience in creating websites and writing content. He uses a Windows PC, a Macbook Pro, and an Android phone. Check out more about our website and our writers on our About US page. Also follow me on Twitter page and Linkedin

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